Cancellation & Refund Policy
Last updated: May 19, 2026
This policy applies to paid wellness coaching programs offered by Herbmobilityan to clients in the United States.
1. Written confirmation
Before payment, you receive written confirmation of program name, total fees, session count, delivery format (in-person or video), and this policy.
2. Free intro call
The 20-minute introductory call is free and creates no financial obligation.
3. Client cancellation
Email ask@herbmobilityan.world or call +1 (928) 451-5246. Cancellations received at least 7 days before the next scheduled paid session may qualify for a credit toward a future program or a partial refund minus a disclosed administrative fee (typically up to 10% of unused sessions).
4. Rescheduling
Single sessions may be rescheduled once with at least 48 hours notice (Mountain Time). Late cancellations or no-shows may be counted as completed sessions per your enrollment agreement.
5. Program changes by us
If we postpone or cancel for facilitator availability or safety, you may reschedule or receive a refund for undelivered paid sessions.
6. Refund method and timing
Approved refunds are issued to the original payment method within 14 business days unless a longer period is required by your card issuer.
7. Chargebacks
Contact us before initiating a chargeback so we can review your enrollment records. Unauthorized chargebacks may affect future enrollment.
8. State rights
Nothing in this policy limits rights you may have under applicable U.S. federal or state consumer protection laws.
9. Contact
Herbmobilityan, 230 Sunset Dr #21, Sedona, AZ 86336, United States.